Guest Services Team Member

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Please answer the following questions to help us better evaluate your application.






    Please provide a references familiar with your job qualifications. Include their names, contact phone number, relationship, and # of years known.

  • I understand that I am applying for employment at this particular Chick-fil-A® Restaurant location only and this location is operated by an independent franchisee (the “Franchisee”). I further understand that completion of this application does not indicate that there are any positions currently open and does not obligate the Franchisee to hire me.
  • I certify that all of the answers given in this application are true and complete to the best of my knowledge and that I have personally completed this application.
  • I understand that providing false or misleading information or omitting pertinent information in my application or a job interview shall be grounds for rejection of this application or for immediate discharge if I am employed.
  • I understand that if I am employed, my employment will be for no definite period of time. I understand that my employment may be terminated at-will with or without cause, and with or without notice, at the option of either the Franchisee or me.

  • I authorize all persons or businesses contacted by or on behalf of the Franchisee about me or my application to disclose any and all performance reviews, reports, and other documents and information related to my work history and qualifications, without giving me prior notice of such disclosure. I also authorize the persons named herein as references and others of whom the Franchisee may inquire about my qualifications to provide the Franchisee with any pertinent information they may have regarding me. By signing below, I fully release the Franchisee, my former employers and all other persons, and businesses from any and all claims, demands or liabilities arising out of or in any way related to such references or disclosures.

You must agree to the disclosure statement provided in order for us to accept your application.

About the job

Team members are responsible for delivering an exceptional guest experience through consistently providing friendly, responsive service, great food, and a clean restaurant environment for all guests. 

Guest services team members work in a variety of positions such as: drive-thru attendant, front counter cashier, food bagger, dining room hospitality services, etc.



  • Taking guest orders and payment

  • Assembling orders

  • Serving food and drinks to guests

  • Replenishing supplies and condiments

  • Maintaining a clean facility and dining experience

  • Ensuring a positive experience for all guests


Minimum qualifications

  • Must be able to work Saturdays

  • Excellent interpersonal skills

  • Able to communicate effectively in English

  • Able to listen to and input guests' orders and read video monitors

  • Able to stand and/or walk during shift and move freely throughout the restaurant

  • Able to reach, bend, stoop, lift and/or carry up to 25 pounds

  • Demonstrates integrity and ethical behavior

  • Self-starter who takes initiative and willingly accepts responsibility

  • Must obtain a California Food Handler's Card from an accredited organization before start date


Preferred qualifications

  • Prior experience in customer service, cashier, team member or other restaurant experience a plus

  • Able to handle money and operate a point-of-sale system

  • Demonstrate a strong awareness and concern for food quality and safety



  • Competitive pay - Starting at $16.00/hr

  • Flexible schedule with day & evening hours

  • Free employee meals

  • Closed Sundays

  • Access to scholarship opportunities

  • Career advancement & management opportunities

Alternatively, both English and Spanish paper applications are available onsite at:

1950 El Camino Real, Santa Clara, CA 95050 

Location: Santa Clara, CA
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