Shift Lead

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Please answer the following questions to help us better evaluate your application.






    Please provide a references familiar with your job qualifications. Include their names, contact phone number, relationship, and # of years known.

  • I understand that I am applying for employment at this particular Chick-fil-A® Restaurant location only and this location is operated by an independent franchisee (the “Franchisee”). I further understand that completion of this application does not indicate that there are any positions currently open and does not obligate the Franchisee to hire me.
  • I certify that all of the answers given in this application are true and complete to the best of my knowledge and that I have personally completed this application.
  • I understand that providing false or misleading information or omitting pertinent information in my application or a job interview shall be grounds for rejection of this application or for immediate discharge if I am employed.
  • I understand that if I am employed, my employment will be for no definite period of time. I understand that my employment may be terminated at-will with or without cause, and with or without notice, at the option of either the Franchisee or me.

  • I authorize all persons or businesses contacted by or on behalf of the Franchisee about me or my application to disclose any and all performance reviews, reports, and other documents and information related to my work history and qualifications, without giving me prior notice of such disclosure. I also authorize the persons named herein as references and others of whom the Franchisee may inquire about my qualifications to provide the Franchisee with any pertinent information they may have regarding me. By signing below, I fully release the Franchisee, my former employers and all other persons, and businesses from any and all claims, demands or liabilities arising out of or in any way related to such references or disclosures.

You must agree to the disclosure statement provided in order for us to accept your application.

About the job

  • Make a difference in our community by leading teams and shifts in a high paced environment to serve our guests

  • Qualified individuals must possess a great attitude, optimism, and a passion to deliver a remarkable customer service experience with every order. Each leader must be willing to excel in a fast-paced, dynamic restaurant environment

  • We are looking for hard workers with a servant’s heart 



  • Provides customers exceptional service that aligns to Chick-fil-A standards and core values, which are: Integrity, Servant Leadership, Urgency, and Stewardship

  • Demonstrates knowledge of products, services, and sales promotions offered to assist customers and team members

  • Understands all team member roles and responsibilities 

  • Performs Front of House register functions efficiently to include completing cash, card and coupon transactions with minimal cash overages/shortages and errors

  • Ensures that all food items on menu are prepared and available for service at all times

  • Ensures cleaning tasks are completed, to include but not limited to, clean and sanitize equipment and work areas, keep floor areas clean, wash dishes, recycle boxes and dispose of trash as assigned

  • Provides feedback, positive reinforcement, and coaching to team members in a timely manner

  • Assists Training Director to ensure team members are appropriately trained

  • Ensures cash controls and registers reconciliation protocol are completed as defined by Chick-Fil-A guidelines

  • Assists leadership team to ensure sales goals are met by motivating team members

  • Proactively shares ideas and best practices with leadership to streamline business processes and resolve problems


Minimum qualifications

  • Available to work at least 20 hours a week

  • Available to either work opening or closing shifts

  • Must be available to work Saturdays

  • Must obtain a California Food Handler's Card from an accredited organization before start date 


Preferred qualifications

  • High school diploma or equivalent 

  • Previous restaurant experience is valued, but not required

  • Available to work full-time with variable shifts

  • ServeSafe certification



  • Competitive pay

  • Flexible schedule with day & evening hours

  • Free employee meals

  • Closed Sundays

  • Access to scholarship opportunities

  • Career advancement & management opportunities

Alternatively, both English and Spanish paper applications are available onsite at:

1950 El Camino Real, Santa Clara, CA 95050

This is a brand new Chick-fil-A opening soon. Please enter through Scott Blvd. The entrance on El Camino Real is not yet open due to construction. All interviews will be conducted behind the restaurant’s parking lot in a large white mobile hiring trailer. Parking is available.

Location: Santa Clara, CA
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